Administrative & Operational Team

Liezeil Mabalot

Master of Business Administration (UWS)
Bachelor of Science (Travel Management)

Business Development Manager

SMSG PSO of the Year Awardee 2017
SMSG Outstanding Performance Awardee 2018
SMSG Outstanding Achievement Awardee 2019

Liezeil is an approachable and motivated person.  She has a Master of Business Administration at Western Sydney University, with specialisation in Human Resources Management. She has vast experience in clinical administration and was recognised as the Patient Support Officer of the Year at the Specialist Medical Services Group in 2017. Liezeil aims to provide assistance at the best of her capacity and speaks English and Tagalog. 

Rea Chiu 

Bachelor of Arts (UWS)

Operations Manager

SMSG PSO of the Year Awardee 2018
SMSG Outstanding Achievement Awardee 2019

Rea has previously worked as a dental assistant for 5 years prior to joining Earlwood Medical Centre. She aims to provide assistance to the best of her ability to all patients in hopes that they receive the best care possible. Rea has a Bachelor of Arts from the Western Sydney University. She is fluent in English and Cantonese as well as basic Mandarin.

Jasmin Huang

Bachelor of Science (Medical Science) (USyd)

Senior Support Officer (SSO)

Jasmin has always taken a great interest in the medical field, hence finished a degree in Bachelor of Medical Science at University of Sydney and currently taking up Graduate Certificate of Clinical Ultrasound. She is eager to provide patients with the best care and assistance as possible. Jasmin is fluent in Mandarin in addition to English.

Cynthia Huynh

Senior Support Officer (SSO)

SMSG PSO of the Year Awardee 2019

Cynthia is a compassionate, determined and responsible individual who is always willing to help anyone in need. She has a great interest in the medical fields and hence is currently studying Diagnostic Radiography at The University of Sydney. Cynthia is fluent in English and Cantonese as well as basic Mandarin.

Aysenur Karakas

​Bachelor of Health & Movement (Sport) (ACPE)

Patient Support Officer (PSO)

Aysenur has many years of experience in various customer services roles before joining EMC. She always had a passion for sports, where she plays for her local soccer club. She also has completed a degree in Bachelor of Health & Movement at the Australian College of Physical Education at Sydney Olympic Park Campus. Ayse is fluent in Turkish in addition to English

Sunny Chao

Bachelor of Commerce (UOW) 

Patient Support Officer (PSO)

Sunny is a driven and positive person, she has a Bachelor of Commerce - International Business and Management from UOW, with experience working in both medical and aviation fields. She has a passion to assist and ensure the well-being of others. Recently returning to the workforce after maternity leave, Sunny is particular in touch with caring for kids and babies.

Sunny speaks fluent English and Mandarin.

Sumeyye Ongel

Patient Support Officer (PSO)

Sumeyye has previously worked in retail for many years before joining Earlwood Medical Centre. She has a bubbly personality and is outgoing and full of excitement. 

She is fluent in Turkish in addition to English

Fiona Lam

Patient Support Officer (PSO)

Fiona is a kind and friendly individual who loves to help people in need. She has an interest in the medical field and is currently studying Bachelor of Nursing. 

Fiona can speak English and Cantonese fluently. 

Bonnie Chen

Bachelor of Psychological Science (UNSW) 

Patient Support Officer (PSO)

Bonnie is a friendly and outgoing individual. She has a strong passion for mental health and has recently finished a degree in Bachelor of Psychological Science. She also enjoys reading and going to the gym to promote a healthy lifestyle. She speaks Cantonese and Shanghainese fluently in addition to English. 

Lauren Fisher

Patient Support Officer (PSO)

Lauren has previously worked in retail and hospitality before joining EMC. She is currently studying a Bachelor of Nursing at the University of Wollongong. Lauren has had a passion for sports, where she plays for her local basketball team.

Cathy Gazzana

Patient Support Officer (PSO)

SMSG Quiet Achiever Awardee 2018

Cathy has worked in various medical centres prior to joining Earlwood Medical Centre.  She is passionate about working in the medical and healing fields and the importance of promoting good health and well-being.  She is friendly and always willing to assist.  Cathy is a local resident and speaks fluent Italian in addition to English.

Lucy Lai

Patient Support Officer (PSO)

Lucy is approachable and always willing to help in any way she can. She is currently studying a Bachelor of Primary Education at the University of Sydney. Lucy is fluent in English as well as in Cantonese and Mandarin.

Stephanie Yu

Master of Nutrition & Dietetics (USyd)
Bachelor of Science (Food Nutrition & Health) (UBC, Canada)

Patient Support Officer (PSO)

Stephanie has a Masters in Nutrition and Dietetics from the University of Sydney, as well as a Bachelor in Food Nutrition from the University of British Columbia of Canada. She has great interest in health and dedicated to provide the best patient care in a clinical setting. She obtained clinical experience in patient care and communication throughout her former nutrition and dietetics related studies. Apart from English, she can also speak fluent Cantonese and Mandarin.

Stephanie Law
Bachelor of Health Sciences (Nutrition) (UQ)

Patient Support Officer (PSO)

Stephanie is a friendly and cheerful individual who is always here to help and listen. She is currently a Master of Occupational Therapy student at the University of Sydney with a recent completed undergraduate degree in Health Sciences from the University of Queensland. Stephanie has great interest in health and wellness and she value good patient experience. Apart from English, Stephanie can also speak fluent Cantonese and Mandarin.