Administrative & Operational Team
Liezeil Mabalot
Master of Business Administration (UWS)
Bachelor of Science (Travel Management)
Business Development Manager
SMSG PSO of the Year Awardee 2017
SMSG Outstanding Performance Awardee 2018
SMSG Outstanding Achievement Awardee 2019
Liezeil is an approachable and motivated person. She has a Master of Business Administration at Western Sydney University, with specialisation in Human Resources Management. She has vast experience in clinical administration and was recognised as the Patient Support Officer of the Year at the Specialist Medical Services Group in 2017. Liezeil aims to provide assistance at the best of her capacity and speaks English, Tagalog and Chavacano.
Rea Chiu
Bachelor of Arts (UWS)
Practice Manager
SMSG PSO of the Year Awardee 2018
SMSG Outstanding Achievement Awardee 2019
Rea has previously worked as a dental assistant for 5 years prior to joining Earlwood Medical Centre. She aims to provide assistance to the best of her ability to all patients in hopes that they receive the best care possible. Rea has a Bachelor of Arts from the Western Sydney University. She is fluent in English and Cantonese as well as basic Mandarin.
Natasha Athanasoulas
Chief Support Officer (CSO)
SMSG Foundation Champion Awardee 2018
Natasha is friendly with charming personality. She is a local resident and is always willing to help in any way she can. She has great experience working in medical centre and she speaks fluent Greek in addition to English.
Jasmin Huang
Bachelor of Science (Medical Science) (USyd)
Senior Support Officer (SSO)
Jasmin has always taken a great interest in the medical field, hence finished a degree in Bachelor of Medical Science at University of Sydney and currently taking up Graduate Certificate of Clinical Ultrasound. She is eager to provide patients with the best care and assistance as possible. Jasmin is fluent in Mandarin in addition to English.
Cynthia Huynh
Senior Support Officer (SSO)
SMSG PSO of the Year Awardee 2019
Cynthia is a compassionate, determined and responsible individual who is always willing to help anyone in need. She has a great interest in the medical fields and hence is currently studying Diagnostic Radiography at The University of Sydney. Cynthia is fluent in English and Cantonese as well as basic Mandarin.
Claire Muller
Senior Support Officer (SSO)
Claire is a kind and compassionate individual who has various experiences in providing administrative support. She enjoys assisting others in need and has a very friendly work manner. Claire is currently studying French. She holds an intermediate level of French, in addition to English.
Aysenur Karakas
​Bachelor of Health & Movement (Sport) (ACPE)
Patient Support Officer (PSO)
Aysenur has many years of experience in various customer services roles before joining EMC. She always had a passion for sports, where she plays for her local soccer club. She also has completed a degree in Bachelor of Health & Movement at the Australian College of Physical Education at Sydney Olympic Park Campus. Ayse is fluent in Turkish in addition to English
Sunny Chao
Bachelor of Commerce (UOW)
Patient Support Officer (PSO)
Sunny is a driven and positive person, she has a Bachelor of Commerce - International Business and Management from UOW, with experience working in both medical and aviation fields. She has a passion to assist and ensure the well-being of others. Recently returning to the workforce after maternity leave, Sunny is particular in touch with caring for kids and babies.
Sunny speaks fluent English and Mandarin.
Denise Wong
Patient Support Officer (PSO)
Denise is a current student undertaking Bachelor of Veterinary Biology in the University of Sydney. Working as a receptionist, she is friendly and approachable, fluent in Cantonese, Mandarin and English.
Sumeyye Ongel
Patient Support Officer (PSO)
Sumeyye has previously worked in retail for many years before joining Earlwood Medical Centre. She has a bubbly personality and is outgoing and full of excitement.
She is fluent in Turkish in addition to English
Fiona Lam
Patient Support Officer (PSO)
Fiona is a kind and friendly individual who loves to help people in need. She has an interest in the medical field and is currently studying Bachelor of Nursing.
Fiona can speak English and Cantonese fluently.
Bonnie Chen
Bachelor of Psychological Science (UNSW)
Patient Support Officer (PSO)
Bonnie is a friendly and outgoing individual. She has a strong passion for mental health and has recently finished a degree in Bachelor of Psychological Science. She also enjoys reading and going to the gym to promote a healthy lifestyle. She speaks Cantonese and Shanghainese fluently in addition to English.
Lauren Fisher
Patient Support Officer (PSO)
Lauren has previously worked in retail and hospitality before joining EMC. She is currently studying a Bachelor of Nursing at the University of Wollongong. Lauren has had a passion for sports, where she plays for her local basketball team.
Cathy Gazzana
Patient Support Officer (PSO)
SMSG Quiet Achiever Awardee 2018
Cathy has worked in various medical centres prior to joining Earlwood Medical Centre. She is passionate about working in the medical and healing fields and the importance of promoting good health and well-being. She is friendly and always willing to assist. Cathy is a local resident and speaks fluent Italian in addition to English.
Lucy Lai
Patient Support Officer (PSO)
Lucy is approachable and always willing to help in any way she can. She is currently studying a Bachelor of Primary Education at the University of Sydney. Lucy is fluent in English as well as in Cantonese and Mandarin.